Shipping Update for Our Customers in Austria

 

Dear valued customer,

We regret to inform you that, due to new regulations imposed by the Austrian authorities related to the environmental standards of packaging, we are unable to continue direct shipments to Austria from the beginning of 2023. These regulations primarily affect shipments coming from our suppliers in China.

Browse Our Store:
You are welcome to browse our extensive collection of products. Although direct ordering to Austria is currently not possible anymore, you can still explore all our offerings.

Recommended Alternative Shipping Options:

  1. Ship to Friends or Family in Neighboring Countries: Many of our Austrian customers have successfully arranged for their orders to be delivered to addresses in neighboring countries, such as Germany. From there, they can have the products forwarded or picked up. This has been the most popular and effective solution so far.

  2. Use a Redirect Shipping Service Located in Germany: For those who might not have contacts in neighboring countries, using a redirect shipping service is another viable option. This service allows you to receive your packages in Germany, which can then be forwarded to Austria. Please note that this method involves additional shipping costs. Here are a few redirect shipping services you might consider:

    • Mailboxde.com: Provides an address in Germany to receive your shipments and forwards them to Austria.
    • MyGermany.com: Offers a German shipping address and handles the forwarding and customs clearance for shipments to Austria.
    • Borderlinx.com: Another service that provides a German address for international shopping and forwards parcels to Austria.

We sincerely apologize for any inconvenience these changes may cause and thank you for your understanding and continued support.

Best regards,

Jean-Pierre Bobbaers
Bromptonic
Avenue Louise 367, 1050 Brussels